The Most (and Least) Reliable Tech Products

View this newsletter online | Newsletter Services | More Newsletters » Follow @pcworld on Twitter December 3, 2010 PCWorld.com The Best of PCWorld

79,105 readers. That's the number of folks who responded to our survey, fielded in September, asking for feedback on how well tech companies support and service their products. With responses on everything from PCs and laptops to cameras and smartphones, we were blessed with a motherlode of data. Then we went into our cone of silence for several weeks to sift, sort, and analyze the numbers. The resulting article, "The Tech Brands You Can Trust," presents a terrific, statistically based snapshot of how the leading hardware manufacturers stacked up this year. Give it a read. You may want to take these numbers into account the next time you buy your next piece of hardware. --Editorial Director Steve Fox Top Stories The Tech Brands You Can Trust Every year PCWorld polls its knowledgeable readers to see which companies are providing the best tech support and service. The results of our latest exclusive survey of 79,000 tech aficionados reveal some welcome improvements and some familiar shortcomings. Free vs. Fee: Free and Paid Antivirus Programs Compared Can free antivirus software protect you? Or is it worth paying for a full-blown A/V app? We look at the benefits--and pitfalls--of free and paid antivirus products. Downloads to Lighten Your Laptop Hacked off about hackers? Reaching too far for Wi-Fi? Drained by low-battery worries? These downloads for your laptop let you stop stressing and enjoy your notebook PC again. For more downloads, visit PCWorld.com. News iPad 2: Which Rumors are Realistic? Every small-time blogger and analyst seems to know what new features the next iPad will offer, but most seem to be making it up. Counting the Cost of Call Of Duty War Billions of shots, millions of deaths, miles of crossbows ... check out the statistics of death and destruction in hours of playing this popular game. 15 Hot Cyber Week Deals Check out this collection of 15 Cyber Week deals: including a $300 laptop, a 4-in-1 printer for just $100, and the secret to getting a free HTC Droid Incredible from Verizon. For the latest reports, visit our News page . PCW Business Center Top Secret! Keep Your E-Mail Private and Secure E-mail is one of the most common methods of communication today--but if you aren't careful, those digital messages may be intercepted or exposed. Visit the PCW Business Center. Blogs Verizon LTE vs. The Rest: 4G Smackdown When it comes to 4G services who has the best deals, fastest speeds, best coverage in the U.S.? Here I've assembled a brief overview of what each competitor is offering. Hackers Release iOS 4.2.1 Unlock for iPhone 3GS The Redsn0w hack enables you to substitute another carrier's SIM in your iPhone, swapping out the AT&T sevice. Amazon Charging Kindle Users for Free Books Some opportunists are taking free, public domain texts from Project Gutenberg and selling them to Kindle users. For the latest news and opinion, visit our Blogs page . Reviews Top 5 Free Antivirus for 2011 Avast Free Antivirus tops our rankings due to its solid detection and friendly interface; Avira AntiVir Personal is a close second, however, on the strength of its malware detection and removal. HP Envy100 e-All-in-One MFP Prints, Copies, and Scans in High Style Built for style rather than efficiency, this multifunction printer operates adequately but expensively. Compare prices on color inkjet multifunction printers. For more reviews, visit PCWorld.com. How-To Windows Explorer Explained: Tips for Newbies If you're new to Windows, you may be confused by its file manager, Windows Explorer; here are useful tips for making the most of it. Identify Counterfeit Ink Bogus ink cartridges can damage printers and cost you money. Here's how to detect fakes. For more tips, visit PCWorld.com. Videos Sharp Announces Launch of Galapagos e-Book Tablet Sharp will launch its Galapagos e-book tablets in Japan on Dec. 10. The tablets will go on sale in two versions: One has a 5.5-inch screen and the other has a 10.8-inch screen. For more videos, visit PCWorld.com. Downloads Connectify Turn your Windows 7 laptop into a wireless hotspot with this free utility. For more free and trial software, visit PCWorld.com. PC World Community Recover Registry in Vista Home Premium Join the discussion. Visit the PC World Community Top 5 Products of the Year Readers choice! Take our Facebook poll and tell us your top 5. Vote here. Advertisement Get BlackBerry® Enterprise Server Express for Free The power behind the world-class BlackBerry experience is now free. Provide mobile solutions across the organization without sacrificing security and manageability.Download Now. » Most Popular Searches Android Tablet PC Antivirus Laptops File management Product Reviews Avast Free Antivirus 5 91 Pros Well-designed interface; Quick scan speeds Cons Was merely average in some detection tests Read Complete Review » Top 5 Free Antivirus for 2011 » HTC Droid Incredible 90 Pros Sense UI adds fun, social element to Android; Very fast performance Cons Boring music player Read Complete Review » Top 5 Verizon Phones » Top 10 Cell Phones » Top 10 Android Phones » Samsung Vibrant 86 Pros Great multimedia features and apps; Stunning Super AMOLED display Cons Camera lacks a flash; Interface can lag a bit Read Complete Review » Top 5 T-Mobile Phones » Top 10 Android Phones » Get Big Savings When you Shop at PCWorld.com Shop online at PCWorld.com, where you can compare product information, read trusted reviews, and find the best prices on consumer electronics. LN46C630 46" Widescreen LCD TV Price: $897.00 No User Ratings Yet Be the first to review VIERA TC-P46C2 46" Plasma TV Price: $597.00 No User Ratings Yet Be the first to review Browse more Best Prices on Plasma & LCD TVs, Camcorders, Blu-Ray and HD-DVD, Best Prices on Projectors, Digital Video Recorders, MP3 Players Top News on PCWorld.com Google's Chrome 8: What's New, What's Next Google's just released a new version of its Chrome Web browser -- and the update paves the way for some big things ahead. Share: Google Admits Street View Trespassing, Hit with Crippling $1 Fine Federal judge approves settlement in suit brought by Pennsylvania couple Share: Top Reviews on PCWorld.com Free vs. Fee: Free and Paid Antivirus Programs Compared Can free antivirus software protect you? Or is it worth paying for a full-blown A/V app? We look at the benefits--and pitfalls--of free and paid antivirus products. Share: Review: Razer Spectre StarCraft II Gaming Mouse Razer's Spectre gaming mouse for StarCraft II comes packed with tournament-caliber features designed for casual and enthusiast real-time strategy gamers alike. Share: Protect Your Android Phone With Security Apps Keep your Android phone safe with these great security apps. Share: 2011 Innovations Awards Honorees: Computer Peripherals From printers to Webcams to monitors to mice, these computer peripherals were honored as part of the 2011 CES Innovations Awards. Share: Downloads: Editor's Collection Downloads to Lighten Your LaptopHacked off about hackers? Reaching too far for Wi-Fi? Drained by low-battery worries? These free and low-cost downloads for your laptop let you stop stressing and enjoy your notebook PC again. Hotspot Shield   695552 Downloads  |  Free  |  Filed Under Internet Tools Keep yourself safe at public hot spots--for free. Xirrus Wi-Fi Inspector   11110 Downloads  |  Free  |  Filed Under Internet Tools Get detailed information about Wi-Fi networks and get troubleshooting help. Connectify   5505 Downloads  |  Free  |  Filed Under Internet Tools Turn your Windows 7 laptop into a wireless hotspot with this free utility. See (3) more Downloads to Lighten Your Laptop » Browse DownloadsAntivirus & Security • Design & Multimedia • Utilities • Games • Chat, Email, & the Web • Sponsored Downloads Spyware DoctorAward-winning antispyware to secure your PC against privacy and tracking threats. It defends your computer against malware attacks with multiple techniques using proactive, reactive, and automatic protection to stop threats at every entry point. Now includes memory scanning, behavior profiling and protection report cards to provide up-to-date protection and status monitoring for your PC. (Windows 7--32bit, 64bit, Windows Vista SP1+---32bit, 64bit, Windows XP SP2+--32bit) Save 15% through PCWorld today! Xilisoft YouTube Video Converter15% off this essential YouTube conversion tool! Xilisoft YouTube Video Converter is designed for YouTube video fans to download FLV videos from YouTube and easily convert them to AVI, MPEG, H.264/AVC, MOV, RM and other video formats. Compatible with the iPod, iPhone, Apple TV, PSP, Zune and 3GP mobile phones. (Microsoft Windows XP--SP2 or later, Windows Vista, Windows 7)

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